Return Policy

At TableCrew, we aim to ensure that every customer receives high-quality products and a smooth, worry-free shopping experience. If something isn’t right, we’re here to help. Please read our return policy carefully to understand how returns are handled inside and outside Karachi.

Returns Within Karachi

For customers within Karachi, we offer delivery through our own dedicated delivery team. This allows you to:

Inspect the furniture at the time of delivery
Have your items placed safely in the room of your choice
Confirm the quality before making any payment

You are required to make the payment only after you are fully satisfied with the product delivered.

If for any reason you are not happy with your purchase—whether due to size, finish, or quality—you may choose to return the item immediately with the delivery team. In this case, no payment will be charged.

Important Note:
Certain products, including home furniture pieces and larger desks, are non-returnable. To avoid inconvenience, please confirm return eligibility with the Hex team at the time of placing your order.

Returns Outside Karachi

For orders delivered outside Karachi, we ship through reliable courier partners. Since inspection during delivery may not be possible, we request customers to:

Carefully check the package and product as soon as it arrives
Immediately report if the item is:
- Damaged
- Defective
- Incorrect or different from what you ordered

In such cases, kindly contact us right away so we can review the issue and provide a suitable solution, which may include a replacement or return depending on the situation.

Contact Information

If you need assistance, have questions about return eligibility, or want to report an issue, feel free to reach out:

📞 +92 329 2028774
📧 Support@tablecrew.com

Our support team is always ready to help you have a smooth and satisfactory experience.